I'm receiving an error that says "base: You already have an active subscription", what do I do? Christina April 18, 2022 21:37 Updated Contact us! It's an error that we're able to easily remedy for you and soon you'll be able to sign up for a FIRST membership without any problems. Related articles What do I do if I can no longer continue to provide support with FIRST? How can I update the payment method that's on file? What information should I include when contacting Support? Can I pause my FIRST Patronage? What payment methods do you accept for FIRST? Comments 0 comments Article is closed for comments.