Membership Questions
FIRST Subscription
FIRST+ Subscription
- Is my FIRST+ subscription refundable?
- Does a FIRST+ membership lower the cost of premium shipping options?
- I want to sign up for FIRST+. What does it mean when it says it includes FREE SHIPPING?
- I’m currently an active FIRST member with time left on my subscription but I want to be a FIRST+ member NOW, how do I do that?
Billing Questions
- How do I use a FIRST promo code?
- What information should I include when contacting Support?
- I’m currently on the 1-month/6-month/1-year auto-renewal plan of FIRST paying $4.99/$19.99/$35.99. When will the new pricing go into effect?
- How can I update the payment method that's on file?
- Are the FIRST memberships set up for auto renewal once started?
- How do I cancel my FIRST membership? See all 10 articles