Account Settings
- ★ How do I change my email address on file?
- ★ How do I disable auto-renew for FIRST?
- ★ How do I cancel my FIRST membership?
- Is my FIRST membership refundable?
- Can I cancel my FIRST membership at anytime?
- I forgot my username! How do I find it?
- I forgot my password and/or I'm unable to reset my password. What do I do?
- Is parental control available?
- Is closed captioning available? If so, how can it be enabled?
- How can I update the payment method that's on file?
- I no longer have access to the email address associated with my account, now what?
- How do I sign up for a FIRST membership?