Watching Videos
- Do I need to download a video player in order to watch videos?
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Is closed captioning available? If so, how can it be enabled?
Closed Captioning is available for some of our animated shows. To see if closed captioning is available, click the "CC" button in the bottom right corner of your video player and select a language if available. See below for our current list of available captions: gen:LOCK - We have English Capti...
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What should I do if I seem to be having buffering issues during playback?
The internet connection might be a little low on bandwidth or you might be sharing bandwidth with other people in your area. If this is the case we recommend that you reset your modem or router and make sure that you limit the amount of devices in while attempting to stream. If you continue to ha...
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What should I do if I seem to be having buffering issues during playback?
The internet connection might be a little low on bandwidth or you might be sharing bandwidth with other people in your area. If this is the case we recommend that you reset your modem or router and make sure that you limit the amount of devices in while attempting to stream. If you continue to ha...