Billing Questions
- What information should I include when contacting Support?
- I’m currently on the 1-month/6-month/1-year auto-renewal plan of FIRST paying $4.99/$19.99/$35.99. When will the new pricing go into effect?
- How can I update the payment method that's on file?
- Are the FIRST memberships set up for auto renewal once started?
- How do I cancel my FIRST membership?
- What payment methods do you accept for FIRST and FIRST+?
- I'm receiving an error that says "base: You already have an active subscription", what do I do?
- Can I cancel my FIRST membership at anytime?
- My FIRST membership is gone, what do I do?