Billing Questions
- Can I pause my FIRST Patronage?
- How do I use a FIRST promo code?
- What information should I include when contacting Support?
-
How can I update the payment method that's on file?
Your credit card expiring soon? Got a new one to update? You can update your payment methods through your settings page whenever you wish to! Read below to see how to update your payment method in the format that is relative to you. Updating Your Payment Through Web Browser 1. Log into your accou...
- Is my FIRST patronage set up for auto renewal once started?
-
What do I do if I can no longer continue to provide support with FIRST?
Ready to take a break from your FIRST support? That's okay, we know you'll be back soon. But, if you are going to take a break, see below for the ways to cancel your FIRST membership. Stop Auto-Renew of your FIRST support - Subscribing through RoosterTeeth.com 1. Log into your account and go to Y...
- What payment methods do you accept for FIRST?
- I'm receiving an error that says "base: You already have an active subscription", what do I do?
- Can I stop my support through FIRST at any time?
- My FIRST patronage is gone, what do I do?