Billing Questions
- Can I pause my FIRST membership?
- How do I use a FIRST promo code?
- What information should I include when contacting Support?
-
How can I update the payment method that's on file?
Your credit card expiring soon? Got a new one to update? You can update your payment methods through your settings page whenever you wish to! Read below to see how to update your payment method in the format that is relative to you. Updating Your Payment Through Web Browser 1. Log into your accou...
- Are the FIRST memberships set up for auto renewal once started?
-
How do I cancel my FIRST membership?
Ready to take a break from subscribing with a FIRST membership? That's okay, we know you'll be back soon. But, if you are going to take a break, see below for the ways to cancel your FIRST membership. Cancel FIRST Membership - Subscribing through RoosterTeeth.com 1. Log into your account and go t...
- What payment methods do you accept for FIRST and FIRST+?
- I'm receiving an error that says "base: You already have an active subscription", what do I do?
- Can I cancel my FIRST membership at any time?
- My FIRST membership is gone, what do I do?